Terms of service

Last updated: 22 October 2026

Who we are

MYO·STAYS is run by David Barbeiro, a sole trader based in London, United Kingdom ("we", "us"). Contact: hello@myostays.com. By buying a place or using the service, you agree to these terms.

The service

MYO·STAYS is strength and habit coaching delivered on WhatsApp. It includes workouts from an approved exercise library, protein guidance, feedback on meal photos you send, and a weekly check-in that adjusts your plan. Replies are written by an AI coach, and a real person reviews conversations every day.

Chat with your coach is subject to fair use of up to about 30 messages a day.

Who can join

• You must be 18 or over and live in the United Kingdom.
• Before coaching starts, you'll complete a health questionnaire. If your answers suggest you should speak to a doctor first, we'll ask you to get clearance from your GP or healthcare professional before you start.
• If you have a health condition or take prescription medication, speak to your GP or healthcare professional before starting any new exercise programme.

Health and safety

• MYO·STAYS does not give medical advice, diagnose conditions or advise on medication. If you ask a medical question, your coach will point you to your GP or healthcare professional, or NHS 111 if it's urgent.
• Exercise within your limits. If you feel pain, dizziness, chest pain, faintness or feel unwell, stop straight away. Call NHS 111 for urgent advice or 999 in an emergency.
• Results vary from person to person. We don't guarantee any particular result.

Founding places

• A founding place costs £14.99, paid once at checkout. It covers your first month of coaching, starting on 1 December 2026.
• There are 20 founding places.
• If coaching hasn't started by 1 December 2026, you'll get a full refund.
• After your first month, you can continue on the monthly plan at £14.99 a month. We'll ask you before you're moved onto it, and you won't be charged again unless you agree.

Cancelling and refunds

• Your 14-day right to cancel: you can cancel within 14 days of buying for a full refund, no reason needed. Just email hello@myostays.com.
• Before coaching starts: you can cancel any time before 1 December 2026 for a full refund.
• Monthly plan: you can cancel any time. Your plan stops at the end of the month you've paid for. We don't refund part-months, except where the law requires it.

Refunds go back to the card you paid with, normally within 5 to 10 working days.

WhatsApp messages

By joining, you agree to receive coaching messages from MYO·STAYS on WhatsApp at the number you give us. You can reply STOP at any time to stop messages. Without messages we can't deliver coaching, so stopping them also pauses your coaching.

Your responsibilities

• Give us accurate information, especially in the health questionnaire, and tell us if your health changes.
• Treat your coach and our team with respect. We may suspend accounts that are abusive or misuse the service.
• Workout plans and materials are for your personal use only. Please don't resell or share them publicly.

Our responsibility to you

We provide the service with reasonable care and skill. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that can't be limited by law. Otherwise, our total liability to you is limited to the amount you've paid us in the 12 months before the claim. Your statutory rights as a consumer are not affected.

Changes to these terms

We may update these terms. If a change affects you significantly, we'll tell you at least 14 days in advance, and you can cancel if you don't agree.

Law

These terms are governed by the law of England and Wales. If you live elsewhere in the UK, you can also bring a claim in your local courts.

Contact

Questions or complaints: hello@myostays.com. We aim to reply within 2 working days.